1. Batteries need to be replaced.
2. During shipping and handling the top of the fan got pressed down too far. This causes the fan blades to be squished against the base. Simply use a flat-head screwdriver to create a bit of space between the top and base.

For maximum efficacy, it's recommended to use the fan between dishes or for each dish, with the highest effectiveness being within 12 inches under the fan blades. Beyond that range, flies become bolder and may try to land on your food. As a general rule, for a 6ft table, two fans are recommended, and for an 8ft table, four fans are recommended.

No. You won’t have flies dive bombing between the blades and getting split into pieces. The flies will not try to get near the fan as it appears like a threat to them. They may find another way or path to get to your food and as such you may need to move the fan to another location.

The Fly Away fan repels bugs and insects by creating an unnatural sight that pests find unappealing, thanks to the holographic reflective material on the fan blades. The constant speed of the fan also helps to break up the aroma trail of food, making it harder for insects to locate.

Yes, the Fly Away fan is designed with soft-touch, high-quality fan blades that immediately stop when they contact an object, ensuring the safety of children and pets.

For maximum effectiveness, it is recommended to use the fan within 12 inches under the fan blades.

Yes, the Fly Away fan can be used both indoors and outdoors.

Yes, the Fly Away fan is easy to clean and maintain. The fan blades can be easily removed and cleaned with soap and water.

The lifespan of the Fly Away fan will vary depending on usage and maintenance. However, with proper care, the fan can provide years of effective pest control.

The Fly Away fan offers a safe and eco-friendly alternative to pesticide sprays and candles, which can be harmful to the environment and to human health. Additionally, the Fly Away fan offers a more constant and reliable solution to fly abatement compared to other methods.

As a general rule, two fans are recommended for a 6ft table and four fans for an 8ft table. For larger outdoor gatherings or events, multiple fan sets may be needed to effectively repel pests.

The Fly Away fan is designed to operate quietly, allowing for peaceful outdoor relaxation without interruption.

Yes, replacement parts for the Fly Away fan are available, including fan blades and motor components.

Our guarantee is that you will love how effective this product really is. If you are not satisfied with the product you have 30 days to return it for a full refund. 

If you have fruit out, and the flies have red eyes, and little tan bodies, you probably have fruit flies. Feel free to snap a picture and send it to us if you want to check before buying one of our kits.

99% of the time, if you aren't catching any fruit flies, it's because you don't actually have fruit flies, you likely have something else. Usually its drain flies or fungus gnats that confuse people.

No, the fruit fly trap kit and liquid lure are intended for use only for fruit flies.

You can try to make a DIY trap, but oftentimes it doesn't work . We tested over a hundred different types of vinegar blends to discover which blend is best for catching fruit flies. The quality and type of vinegar, amount of dilution and type of surfactant also makes a HUGE difference. Our kit is designed to save you time, headaches, and get those pesky fruit flies out of your space.